AWS Cloud Managed Services

AWS offers over 240 fully featured services. These services span a wide range of categories including compute, storage, databases, networking, analytics, machine learning, and more. Each service needs to be tailored to optimize cost, performance, and security.

Working with a professional AWS Cloud Managed Services team can not only reduce your workload, but save you money and free up your time for more important tasks.

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How do AWS Managed Services work?

All AWS services are managed through the AWS Console. This console contains a dizzying array of options, each with it's own configurations and interdependencies including major categories like:

  • Compute
  • Containers
  • Storage
  • Database
  • Migration & Transfer
  • Machine Learning
  • Analytics
  • Business Applications
  • Security, Identify, & Compliance
  • Cloud Financial Management
  • Front-end Web & Mobile
  • Application Integration
  • Media Services
  • Management & Governance
  • ...even Satellite & Quantum Technologies!

To save money, all of these services are offered with no support or architectural help. You are on your own! AWS refers to this as the Shared Responsibility Model.

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AWS Shared Responsibility Model

The AWS Shared Responsibility Model (seen below) means that you, the customer, are not only responsible for selecting the right product and configuring it, but you are responsible for:

  1. Customer data
  2. Platform, applications, identity, and access management
  3. Operating System, Network, & Firewall configuration
  4. Client-side data encryption & data integrity authentication
  5. Server-side file and data encryption
  6. Network traffic protection including encryption, integrity, and identity

aws-shared-responsibility-model

If that seems like a lot, it is! That's where our Cloud Managed Services offering comes in.

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We build the most valuable, safest AWS Cloud solutions for our customers and have a significant amount of experience across all the major public Cloud providers. 

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Speak with our team to understand how Metal Toad can help you drive innovation, growth and success. 

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How do AWS Cloud Managed Services Help?

Metal Toad has a team of experts AWS Cloud management services, ensuring:

  • The right architecture. We will help you pick between EC2, Lighsail, Lamdba, and a Electric Beanstalk (just to name a few services.
  • The right configuration. The wrong set up can leave you paying way more than you should (are you storing your files in S3 or Glacier, etc.) and even worse can leave you vulnerable to being hacked.
  • Ongoing maintenance. Whether storing (and retrieving) backups or updating your cloud server operating system, our AWS Cloud Managed Services offering has got you covered.
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Our customers say it best

  • “In addition to being a highly competent technical vendor they never failed to call out issues proactively and ensure that all our needs - both at a business and technical level - were being met.  I consider Metal Toad a true technology partner.”

    Jason Krajewski Director of Truck Connectivity at Daimler Trucks North America

  • “One of the best relationships we have ever had with a vendor.”

    Tom Paasch Product Manager at Warn Industries

  • “The cloud computing environment that Metal Toad built provided significant savings on our traditional in-house hosted environment while delivering a more reliable site, and providing a better customer experience.”

    Gerard Lomonaco VP Operations/Technology, Sony

  • “Metal toad's ability to solve problems with a humble approach has earned them a lot of respect with everyone who's had a chance to work with them throughout our organization. I look forward to collaborating on more projects in the future.”

    Nathan Johnson CoverOregon
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  • “ They have been a great partner and easy to work with. We can't say enough positive things about Metal Toad - technically competent, professional, and probably most important, they understand customer service”

    Joe Holland Securesheet Technologies
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GRAMMY_lockup_stacked_black
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BUSINESS PROBLEM

Despite its global fame, the GRAMMY Awards found itself struggling to capture the interest and engagement of younger audiences. The traditional viewing experience was no longer resonating with the preferences and expectations of the newer generation. This generational disconnect posed a threat to the continued relevance and popularity of the GRAMMY brand

TECHNOLOGY SOLUTION

In response to the generational gap challenge, Metal Toad collaborated closely with the onsite GRAMMY team to implement a groundbreaking solution - integrating five video streams, all delivered seamlessly via AWS directly to viewers' browsers. This innovative approach aimed to provide a more dynamic and personalized online viewing experience for the audience.

IMPACT

The implementation of Metal Toad's technology solution had a transformative impact on the GRAMMY viewing experience. Both during the live event and across the globe, the GRAMMY Awards became the talk of the town

wheel of fortune
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BUSINESS PROBLEM

Whenever a big sweepstake was launched, avid fans would descend on the website and often overtax its servers. 

 
TECHNOLOGY SOLUTION

Moving the site’s servers to the cloud provided the elasticity Wheel of Fortune needed. 

 
IMPACT

When the team launches new sweepstakes, preventative scaling is used to double, triple, or even quadruple their capacity to match expected traffic.

Sony-logo
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BUSINESS PROBLEM

Search results were stale, poorly ranked, and simply not delivering the content that users demanded. 

 
TECHNOLOGY SOLUTION
Metal Toad proposed a custom search solution that was scalable, reliable, and free from licensing costs or vendor lock-in.
 
 
IMPACT
A 40% increase in relevant hit rates, drastically reduced search page load times, and overall improved visitor satisfaction were reported within the first week of launch.
sony-rewards-logo
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BUSINESS PROBLEM

The issue was outdated tech: Sony Rewards was hosted on old physical IBM servers. There was no way to scale up capacity when needed, and the clunky legacy infrastructure led to unreliability.

TECHNOLOGY SOLUTION

Metal Toad’s first order of business was to get the site’s capacity up to snuff with an elastic cloud solution using Amazon Web Services (AWS). Now their server capacity can stretch to meet traffic demands.

IMPACT

In past years, site outages during Black Friday weekend caused Sony Rewards to lose customers. Last year, we doubled their server capacity—and kept the site humming (and generating revenue) all weekend.

ABC
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BUSINESS PROBLEM

The sales team at ABC was feeling a lot like substitute teachers, bogged down with cumbersome old tech and processes at crucial moments.

 
TECHNOLOGY SOLUTION

A clear solution emerged: a single app that the sales team could use with any mobile device or computer

 
IMPACT

The new system revamped the entire sales process, making it faster, easier, and more efficient. 

GeniusVets
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BUSINESS PROBLEM

GeniusVets has been tracking and recording inbound calls for their clients for years, and providing clients with the ability to listen back and flag problem calls for training purposes. The only problem? There are simply too many calls to be realistically handled by human reviewers.

TECHNOLOGY SOLUTION

GeniusVets partnered with Metal Toad to develop an AI call review system. Utilizing AWS tools, including Amazon Transcribe Speech-To-Text and SageMaker, Metal Toad created a system that identifies the small fraction of calls that need to be reviewed by a human. This will allow human reviewers to focus on the “needles”, not the “haystack,” and thus better train their teams.

IMPACT

With calls now being evaluated by the AI in advance, GeniusVets clients can easily find the handful of calls that they need to review most of all. This makes their managers more effective, streamlines training, and ultimately increases practice growth and profitability by helping turn more of these new callers into life-long clients.

DC
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BUSINESS PROBLEM

DC Entertainment site is routinely crawled by third parties looking for security vulnerabilities or new leaks ahead of announcements.

 
TECHNOLOGY SOLUTION

ML Log evaluation. We started by setting up a data pipeline that replicated the manual process Metal Toad had been doing for years

 
IMPACT

Quickly identified new threats. The ML Log Monitoring solution quickly found two groups of IPs for evaluation. 

fox
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BUSINESS PROBLEM

Fox needed a transformation to streamline operations, maximize efficiency, and optimize coordination. 

 
TECHNOLOGY SOLUTION

The new platform will replace legacy systems with a solution that unifies viewer experience and aligns operations across the enterprise. 

 
IMPACT

Fox now has in hand the detailed plan they need to make Fox Mississippi a reality.

philadelphia orchestra
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BUSINESS PROBLEM

When approaching Metal Toad for a potential partnership, they made it clear that their current website was falling short.

 
TECHNOLOGY SOLUTION
Metal Toad improved usability, access to interactive modules, and site-wide responsiveness while optimizing Orchestra content for online search.
 
 
IMPACT
Visitor experience enjoyed vastly improved overall site usability, including ordering tickets, access to events calendar, quick-and-easy donations, and social sharing.
 
WE DELIVER THE BEST

Case Studies

We are proud to be trusted by some of the most well-known brands in the world. Learn more about how we've set our clients to success.

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