---
title: "How to Select a Good Drupal Development Shop: Trust, UX & Security"
description: If you are in the market for Drupal development, you may feel like you are trying to pick a car mechanic without knowing anything about cars.  Like picking a mechanic, you often have to go on how you feel about the vendor.  You should listen to what they say, and how they say it - carefully considering how that makes you feel.
---

[Blog ](https://www.metaltoad.com/blog)

# [How to Select a Good Drupal Development Shop: Trust, UX & Security](https://www.metaltoad.com/blog/how-select-good-drupal-development-shop-trust-ux-security)

 Written by [Joaquin Lippincott, CEO](https://www.metaltoad.com/blog/author/joaquin-lippincott-ceo) | Jun 9, 2010 12:00:00 AM

 Filed under:

- [User Experience/User Interface (UX/UI)](https://www.metaltoad.com/help/user-experience-user-interface)
- [Drupal](https://www.metaltoad.com/help/drupal)
- [Security](https://www.metaltoad.com/help/security)

If you are in the market for [Drupal development](https://www.metaltoad.com/drupal-development), you may feel like you are trying to pick a car mechanic without knowing anything about cars. Like picking a mechanic, you often have to go on how you feel about the vendor. You should listen to what they say, and how they say it - carefully considering how that makes you feel.

While listening, there are a few things to listen for that will always help you:

- **You've got to trust them.**
- **Thinking about the user experience.**
- **Understanding and commitment to security.**

### Trust

The reasons for going with someone you trust should be fairly obvious. Great case studies and an [impressive client list](https://www.metaltoad.com/our-work) can be compelling, but there's no substitute to listening to your gut. Trust underpins every interaction you have with your developer and I'd rather have an ok mechanic that I trust, then a great mechanic trying to squeeze money out of me. If you don't trust someone 100%, move on to the next vendor.

### User Experience

Finding someone who thinks about user experience can be difficult. Programmers can often be distracted by neat features or interesting algorithms, but this rarely translates into success for a website. Look for people that ask you questions about your website users and existing usage patterns. Finding ways to improve user experience always nets better results and happier customers.

### Drupal Security

Finally, security is often a very overlooked aspect of development. While Drupal has a number of built in features that support secure [Drupal development](https://www.metaltoad.com/drupal-development) it is easy to overlook things leaving critical security holes in your application. Telling the difference between a secure application and an insecure one is almost impossible, so it often boils down to trust. Your conversations with your Drupal developer should include a discussion regarding Drupal security - and it also helps if the development shop has a member of the Drupal Security team (like [our Dylan Tack](https://www.metaltoad.com/people/dylan)) on staff.

[View full post](https://www.metaltoad.com/blog/how-select-good-drupal-development-shop-trust-ux-security)

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