Meet Jake. Jake administers a Drupal site. Jake is not a developer, nor does he want to be. Jake does not care about field formatters, image styles, or even draggable views. What Jake cares about is being able to load new content to his site without feeling a tingling sensation up his spine that keeps saying: "just throw the monitor… that will make it better… yeah…."
Anyone who has delivered a Drupal site to a client knows that the user interface does not always receive a warm reception. As Drupal geeks we have grown accustomed to the admin interface and workflow of creating and managing content. However, for many clients Drupal is uncharted territory and the user experience can be one of confusion and fear (‘you’re not in Facebook anymore!’)
Over the years, I've created a list of ways to make Drupal easier for one of my target audiences: the non-technical admins and editors that run the day-to-day operations of a website. My list is getting huge, but the following six ideas are always reliable.
Taking the time to make the Drupal admin friendlier is rarely on the top list of priorities for clients. That said, as service providers we know the long term grief ignoring the admin can cause for administrators. You've heard it before: "How did I do that again?", "Man, I wish this were easier!"