"One of the best relationships we have ever had with a vendor."
—Tom Paasch, Team Lead - Customer Application Engineering
WARN needed to leap into the digital age with a new mobile-connected winch, but did not have the required software infrastructure to support this effort. Their commitment to quality meant that any contemplated application had to be as robust as their winches, while being developed on a very specific timeline.
Metal Toad and WARN settled on a bluetooth mobile application to control the winch.
This solution meant that WARN had to architect both a software solution, but while parallel processing mechanical engineering and hardware development; inside a manufacturing environment that was new to agile workflows and software development.
The teams determined that a low-energy bluetooth enabled application in both iOS and Android and was the right approach. Over a series of phased sprints Metal Toad worked with WARN to develop a robust UX effort. We then engineered the application from pilot to v.01 with substantial QA efforts to ensure extremely secure connectivity in all situations.
Impact: The wheel keeps spinning for awesome engagement
Now the Wheel of Fortune site can keep pace with fans’ excitement. The site is now faster, easily handling peak loads of 2,000 pages and 60,000 requests per minute. Application performance has improved by 85% — with load times down from 200 to 30 milliseconds. User engagement is up thanks to a high-performing site with 100% uptime.