Daimler Trucks North America


vehicle diagnostic data


customer fleets


of fault events actionable by driver

Excellence breeds perfection, and this Metal Toad team has been exceptional in the delivery of EXCELLENCE.

–Justin Johnson, Product Manager, Daimler Trucks North America

Business problem: The keys to efficiency were locked in the truck

Trucks produce an incredible amount of data. As a market leader in fleet management with a global reach, Daimler Trucks North American (DTNA) knew that data had incredible potential—if only they could harness it.

To unlock efficiency and maximize fleet performance, DTNA needed transparency into:

  • vehicle health and performance

  • fuel economy

  • driver scores and safety

  • vehicle trip details

Technology solution: Leading-edge telematics platform

Metal Toad built Detroit Connect’s telematics portal to revolutionize DTNA’s fleet management. The system harvests data directly from vehicles moving around the globe into a single easy-to-use portal. Advanced analytics give users insights to drive predictive maintenance, gain efficiencies, and rapidly innovate.

  • Users can spot vehicle faults during ongoing operation and deploy solutions quickly

  • Fuel economy data and trip details help users spot inefficiencies and improve performance

  • Interactive graphs enable fleets to quickly spot outliers and risks, then identify solutions before problems arise

  • A mobile app allows both managers and employees in the field to track performance

  • A notification system alerts users to issues immediately so they can optimize vehicle operation

Impact: Forward-thinking fleet management

DTNA has turned technology into a key differentiator in their fleet management. Detroit Connect gives DTNA a competitive advantage that helps fleets:

  • save money on fuel and vehicle repair

  • improve vehicle performance and trip efficiency

  • streamline management of 17,500 customer fleets


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