Matthew McLuckie's Blog

Love Should Not Be a Four-Letter Word for Software Development Companies

Sometimes in high tech companies, the focus is mainly on the numbers (financial, hours, etc.), but that really misses the fact that human beings – no matter how logical they are – are motivated by the heart. Loving what you do, loving your clients, and loving your fellow employees drives real success.  

By Matthew McLuckie, Director of Development
August 1, 2016

How to Handle an Executive Informal Chat

I am writing this blog to those who work on the frontline but every once in a while find themselves in a conversation with an executive.  Maybe you happened to be in an elevator at the same time or maybe they are an executive that likes to walk the floor to get a sense of how things are going…. the important thing to keep in mind is that this isn’t necessarily a planned meeting for either of you.

By Matthew McLuckie, Director of Development
June 16, 2016

Client Escalations - A Chance to Shine

When your client escalates an issue to your organization, it can be very stressful, but it can also be a chance to shine as an organization if the escalation is handled quickly and professionally.  There is no way an organization of people can always be perfect, so the question really becomes is your organization one that can learn from its mistakes, handle others mistakes professionally, and focuses on solution vs. blame.

By Matthew McLuckie, Director of Development
May 16, 2016

Thank You Frontline Software Development Managers

While I could applaud many of the excellent VP and CTOs in technology, I would like us all to take a moment to give thanks to some unsung heros…. The Frontline Software Development Managers.   These brave souls either volunteered, or in many cases were “voluntold”, to go from being responsible for their own excellence to being also accountable for bringing out the excellence of their direct reports.  A dramatic shift for someone who has spent much of their career to date focusing on their technical expertise.

By Matthew McLuckie, Director of Development
April 28, 2016

The Sprint Commitment as a Dev Team’s Shield

I was thrilled when I first learned and began applying Agile software development practices. Finally, I was able to get off the painful cycle of being forced by upper management to come up with and commit to long term schedules based on inaccurate estimates due too little real information.

By Matthew McLuckie, Director of Development
April 21, 2016

For innovative work: Agile is about delighting customers, Waterfall about CYA (Cover Your A**)

For innovative work: Agile is about delighting customers, Waterfall about CYA (Cover Your A**)
By Matthew McLuckie, Director of Development
February 11, 2016

Teams Make Their Sprint Commitment

One cornerstone of scrum is the team sprint commitment. A team must make their sprint commitment in order for the business to have faith in the team and agile process, to allow predictability of dates, and for team truly to perform as a team vs. a set of individuals. I want to explore some of the reasons why teams don’t make their commitments and what the teams can do to avoid missing their commitments in each case.
By Matthew McLuckie, Director of Development
December 3, 2015

Stand up for Best Practices

To deliver quality products, everyone involved with the development process must be willing to stand up and take a stance against not following best practices.
By Matthew McLuckie, Director of Development
November 12, 2015

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