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The Power of Yes (within Frameworks)

Of all the powerful words in any language assertion is in my opinion the absolute most powerful. With affermative language we are able to create trust, enact people's will, and begin processes. Silly of course, to take one word to mean so much but I believe everyone can agree that when a client asks for something 'yes' should be the thing that jumps to your lips immediately, hopefully without qualification but at times you have to add on things like 'and it will cost x' or ', now lets look at the plan and see how we can make this a reality'. But this post isn't about clients, it's about our language and framework choices. Read More…